At Oswal Brothers, we value your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website and submit inquiries regarding our kitchen and hotelware products.

By using our website, you agree to the terms outlined in this Privacy Policy.
1.⁠ ⁠Information We Collect
We may collect the following types of information:
a. Personal Information
When you fill out the inquiry form, we may collect:
– Name
– Contact number
– Email address
– Product(s) of interest
Any additional information shared in the message field

b. Non-Personal Information
We may automatically collect non-identifiable information such as:
– Browser type
– Device type
– IP address
– Pages visited
– Date and time of access

This information is used only for website performance and analytics.

2.⁠ ⁠Purpose of Information Collection
The information collected is used solely for:
– Responding to product inquiries
– Providing product details and quotations upon request
– Improving website content and user experience
– Internal communication and record-keeping
We do not sell, rent, or trade your personal information to third parties.

3.⁠ ⁠Nature of Website Services
The website is for display and informational purposes only.
No prices, payment options, or online ordering facilities are available on the website.
All interactions are limited to inquiry-based communication initiated by the user.

4.⁠ ⁠Data Storage & Security
We take reasonable and appropriate measures to protect your personal data against:
– Unauthorized access
– Disclosure
– Alteration
– Misuse
Data is stored securely and accessed only by authorized personnel.

5.⁠ ⁠Sharing of Information
Your information may be shared only:
– With internal team members for responding to inquiries
– If required by law or legal authorities
We do not share your information with marketing agencies or unrelated third parties.

6.⁠ ⁠Cookies & Tracking Technologies
Our website may use basic cookies or analytics tools to:
– Understand website traffic
– Improve website performance
These cookies do not collect personal or sensitive information. You may disable cookies through your browser settings if you prefer.

7.⁠ ⁠Third-Party Links
Our website may contain links to third-party websites. Oswal Brothers is not responsible for the privacy practices or content of such external websites.

8.⁠ ⁠User Consent
By submitting your details through the inquiry form, you consent to Oswal Brothers contacting you via phone, email, or WhatsApp for product-related communication.

9.⁠ ⁠Data Retention
We retain personal information only for as long as necessary to fulfill the purpose of inquiry or as required for legal or business records.

10.⁠ ⁠Your Rights
You have the right to:
– Request access to your personal data
– Request correction or deletion of your data
– Withdraw consent for communication at any time
Requests can be made by contacting us using the details below.

11.⁠ ⁠Updates to This Privacy Policy
Oswal Brothers reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be reflected on this page.

12.⁠ ⁠Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Oswal Brothers
📧 Email: oswalbrothers2.0@gmail.com
📞 Phone: +91 6900 648 355
📍 Address: Shop 109, 1st floor, Suraj Market, Fancy Bazaar, Guwahati, Assam – 781001