FAQs
1. How many days does delivery take?
Delivery timelines depend on product availability, order size, and delivery location. Estimated delivery details will be shared at the time of order confirmation.
2. Which brands do you deal in?
We deal in all major and trusted brands across kitchen and hotelware categories. For specific brand availability, please connect with us directly.
3. Do you provide complete hotelware and kitchen solutions?
Yes. We offer end-to-end hotelware and kitchen solutions, catering to hotels, restaurants, cafés, cloud kitchens, institutions, and commercial kitchens.
4. Can I place an order online?
Yes. While orders are not placed directly through the website, you can connect with us on WhatsApp or call to place your order and get complete assistance.
📞 +91 6900 648 355
5. What if the product is damaged during delivery?
In case of damage during transit, the product will be replaced subject to verification.
Please note:
Replacement is not applicable for certain items such as steel products.
Customers are advised to check replacement eligibility before purchasing.
Any damage must be reported within 24 hours of delivery along with proper images or video evidence.
6. Do you offer bulk or wholesale orders?
Yes. We specialize in bulk and wholesale supply for hotels, restaurants, and large-scale projects. Special pricing is available for bulk requirements.
7. Are prices mentioned on the website?
No. Prices are not displayed on the website. Please contact us directly to receive custom quotations based on your requirements.
8. Is GST included in the billing?
Yes. All bills are issued with GST included, as per applicable government norms.
9. Do you assist with product selection?
Absolutely. Our team provides expert guidance to help you choose the right products based on your kitchen size, usage, and business requirements.
10. Do you supply only to hotels and restaurants?
No. We cater to hotels, restaurants, cafés, cloud kitchens, institutions, caterers, and individual bulk buyers.
11. Do you offer delivery services?
Yes. Delivery can be arranged. Delivery charges are borne by the customer and charged as per actuals.
12. Where are you located?
You can contact us to know our store location and service areas. We cater to multiple regions.